Shipping policy
Shipping Information
- Shipping will commence only after payment has been successfully processed. Once your payment is confirmed, we will begin preparing your order, and you will receive a notification when it is on its way.
Pricing
Free Shipping Offers:
- First Order: Sign up to become a CJL beauty member & enjoy free shipping on your first order with a minimum spend of $80. Use code WELCOME at checkout.
- Orders Over $120: Automatically qualify for free shipping.
Shipping & Handling Fees (Orders $120 & under):
- 1g – 1000g: $15
- 1001g – 3000g: $19
- 3001g and more $22
Processing Time: Orders are processed within 1-3 business days (excluding weekends and public holidays).
Estimated Delivery Time:
- ACT, NSW, VIC & QLD: 4-8 business days
- SA, NT, WA & TAS: 8-14 business days
Tracking:
- Orders come with tracking numbers, allowing customers to monitor their delivery status.
Shipping Terms & Conditions
- Delivery times are calculated from when an item has been collected from our warehouse by Australia Post.
- Shipping may take additional time during sales, holidays, and extreme weather events.
- Shipping is only available on weekdays (excluding Australia Public Holidays).